Payment, Cancellation & Liability Policy

1. Installment & Payment Conditions

The required advance payment must be made before the commencement of any services provided by Travobooker and is necessary to confirm and secure the booking.
Once the booking is confirmed, the remaining balance may be paid either:
Before departure from the respective country; or
Upon arrival in the destination country, provided that the full balance is paid before the commencement of the booked services.
Travobooker reserves the right to determine the amount that must be paid in advance for any booking.
In certain exceptional circumstances, including Christmas, New Year, and peak travel seasons, full payment may be required in advance.

2. Payment Method

Advance payments from overseas customers can be made through bank wire transfer to the bank account designated by Travobooker.
All applicable bank charges or transfer fees shall be borne by the customer unless otherwise agreed in writing.

3. Cancellation Policy

Any cancellation of a tour or travel service must be communicated to Travobooker in writing.
Cancellation charges will be applicable from the date on which the written cancellation request is received by Travobooker.
Cancellation charges are determined based on the applicable cancellation terms of the hotels, transport providers, service providers, and other suppliers involved in the booking.

Christmas & New Year Period

For bookings falling within the Christmas and New Year period (20 December to 5 January), payments are non-refundable.

Cancellation After Commencement of the Tour

If a customer cancels or abandons a booked tour after the commencement of the trip, any refund will be limited to the amount that Travobooker is able to recover from the respective hotels, transport providers, contractors, or other service providers.
No refund will be provided for any unused services, including but not limited to:
Unused hotel accommodation
Unused transportation
Missed meals
Unused sightseeing or other booked services

4. Wildlife Safari Cancellation Policy

Once wildlife safaris in any Indian National Park or Wildlife Sanctuary have been booked, any cancellation or request for a change of safari date will be treated as a cancellation.
Such bookings are non-refundable and cannot be rescheduled, subject to the rules and regulations of the respective National Park, Wildlife Sanctuary, or booking authority.

5. Our Liabilities & Limitations

Please note that if there is any increase in the cost of services after the tour or service has been booked, any resulting additional cost may be charged to the customer.
Travobooker.com acts as an intermediary/agent for airlines, hotels, transport operators, contractors, railways, and other service providers. All receipts, orders, contracts, vouchers, and tickets issued by Travobooker are subject to the terms and conditions under which those respective services are provided by the relevant service providers.
All itineraries provided by Travobooker are indicative and for guidance purposes only. They are intended to provide customers with a general understanding of the proposed travel plan.
The actual itinerary may be modified due to circumstances including, but not limited to:
Road conditions
Weather conditions
Local circumstances
Physical limitations or requirements of travelers
Safety considerations
Operational requirements
Travobooker reserves the right to modify the itinerary before or during the tour when reasonably necessary for the comfort, safety, and general well-being of travelers.

6. Changes in Service Costs

Our prices are based on the prevailing rates negotiated with airlines, hotels, transport providers, and other service providers.
Service providers may change their rates without prior notice.
If the cost of any service increases after a quotation has been provided or a booking has been made, Travobooker reserves the right to revise the applicable price accordingly.
Any such increase resulting from changes imposed by hotels, airlines, transport operators, or other service providers may be charged to the customer.
Unless otherwise specifically stated in the itinerary, all hotel reservations are subject to the hotel's standard check-in and check-out times.

7. Events Beyond Our Control

Travobooker shall not be held responsible for any changes, delays, cancellations, interruptions, or additional costs arising directly or indirectly from circumstances beyond its reasonable control, including but not limited to:

Flight cancellations or delays
Natural disasters or natural hazards
Adverse weather conditions
Road closures
Landslides
Vehicle or equipment breakdowns
Transportation disruptions
Accidents
Illness
Political disturbances or closures
Strikes
Civil unrest or riots
Government restrictions
Epidemics or pandemics
Customs or medical regulations
Any other unforeseen circumstances beyond the reasonable control of Travobooker or its service providers

8. Personal Injury, Loss & Property

Travobooker shall not be responsible for any loss, injury, damage, or harm to any person or property arising directly or indirectly in connection with accommodation, transportation, sightseeing, or any other travel services, where such circumstances result from events or circumstances beyond Travobooker's reasonable control.

This includes, but is not limited to:

Acts of God
Fire
Natural hazards
Accidents
Transportation or equipment breakdowns
War or threats of war
Strikes
Civil disturbances
Riots
Theft or pilferage
Epidemics or pandemics
Government restrictions
Medical or customs regulations
Acts or omissions of third-party service providers
Other circumstances beyond our reasonable control

9. Travel Insurance & Personal Belongings

Travobooker does not provide insurance coverage for expenses or losses arising from illness, accidents, theft, loss of baggage, personal belongings, or other unforeseen circumstances.
Travelers are strongly advised to obtain comprehensive travel insurance in their country of residence before commencing their journey.
Travel insurance should ideally cover medical expenses, accidents, trip cancellation or interruption, baggage loss or delay, theft, and other relevant travel risks.
All personal belongings, valuables, baggage, and other personal property carried by travelers remain entirely at the traveler's own risk.
Travobooker shall not be responsible for the loss, theft, damage, or misplacement of personal belongings during the tour or while using third-party services.

10. Acceptance of Terms

By making a booking or paying any amount toward a tour or travel service, the customer acknowledges that they have read, understood, and agreed to the payment, cancellation, liability, and other terms and conditions applicable to their booking.